Phyllis Haynen's Resume

Phyllis A. Haynen
Kent, Washington, USA http://www.phyllis.ws/	Home: 253-639-3129 E-Mail: phaynen@att.net


OBJECTIVE
	To obtain a position that will utilize my Data Analyst and Web Master skills.


PROFESSIONAL SUMMARY
	A Data Analyst experienced in consulting with multiple customers, analyzing the information requirements to define the data source needed to meet their business needs. Negotiate and assist customers, database/data administrators and systems analysts when additional data requirements are required or need to be changed. Create and perform test scenarios for new or changed data requirements on various databases. Selected strengths and skills include:


STRENGTHS
	Analysis Organization Problem Solving	Reliability & Trustworthy Team Player Attitude Process Improvement	Communication Ability to Work Independently Customer Service


TECHNICAL SKILLS
	Tools: TOAD for Oracle, MS Office 2003 (Access, Excel, PowerPoint, Word), MS Project Standard 2003
	Languages: Oracle SQL, MS Access SQL, HTML, JavaScript, ASP, VBScript, Cascading Style Sheets


RECOGNITION
	Appreciation Award - Presented in recognition of your outstanding performance as well as your positive attitude and ability to work with others. Accomplishment Award - Presented in recognition of your contributions to the Competitiveness and Performance Management VSM Change Management Process team. Accomplishment Award - As key member of the ITOC-NG Project Team, you are being recognized for your efforts in completing a Major Milestone for Phase "O Startup" the completion of Phase 1 and 2 Statement of Work documents. Achievement Award - In recognition for all the hard work for the recovery from the Friday the 13th BARS/BERS Blockpoint. Accomplishment Award - Thank you for your special efforts in ensuring the success of the PMM Data Quality Process Improvement Project. Appreciation Award - Phyllis dropped everything she was working on to create a report that was needed to satisfy a business partner's request for a change to a service level agreement. Accomplishment & Appreciation Award - The ITOC IOS Implementation team successfully completed the first milestone to mark the beginning of managing the Boeing IT eBusiness infrastructure.


PROFESSIONAL EXPERIENCE
May 1995 - April 2009	Data Analyst & Web Master - Boeing IT, Competitiveness & Performance Management, Bellevue, WA
	Performance and reliability metric support for multiple enterprise computing product & service projects in the Boeing Support Services Group Design, develop and implement Customer Requirements Database Design and maintain C&PM website that hosts over 3,000 charts and reports updated monthly with HTML, JavaScript, CSS, VBScript, SQL, ASP and MS Access Databases PMM Web Focal for IT Services Web Working Group Schedule and coordinate analysis reporting and web requests with customers Design and develop data files & databases, perform Data Quality analysis, produce charts, data & summary reports, 5S Focal for Report Standards, document processes

EDUCATION

Boeing: Leadership Certificate Program, Data Modeling, Database Planning, Data Processing, System Thinking, Web Development Certificate, Six Sigma Green Belt, ITIL V3, Lean 101, Lean Software Development: An Agile Approach

Bellevue Community College, Bellevue, WA: Project Management Certificate (Introduction to Project Management, IT Project Management, Project Planning & Scheduling Techniques, Requirements Management, Facilitation Skills for the Project Leader, Project Planning Process, Project Execution and Control, Managing the Project Team , Project Management Practicum and more), MS Project Standard 2003 for Project Managers

Green River Community College, Kent, WA: MS Access, MS Excel, MS PowerPoint

Enumclaw High School, Enumclaw, WA: High School Diploma – Business Major


HOBBIES/ ACTIVITIES
	Family Genealogy Gardening
	South King County Genealogical Society
	Webmaster Newsletter Chairperson President Publicity Chairperson